Privacy policy
This privacy policy explains how Cat May CPA Professional Corporation (“we”, “our”, or “us”) collects, uses, and protects personal information when you use our website or contact us about our services. We are based in Ontario, Canada and our practices are intended to align with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA), where applicable.
What information we collect
The information we collect depends on how you interact with us. This may include:
- Basic contact details such as your name, business name, email address, and phone number.
- Information you choose to provide when contacting us, such as the contents of your message and details about the services you’re seeking.
- Information reasonably required to provide services if you engage us (for example: bookkeeping, tax, payroll, or compliance-related information).
- Basic website usage and security information that may be collected by our hosting provider (for example: IP address, browser type, and access logs).
How we use personal information
We use personal information only for reasonable purposes connected to providing and improving our services, including:
- Responding to inquiries and scheduling consultations.
- Providing and administering services and maintaining client records.
- Meeting legal, regulatory, and contractual obligations where applicable.
- Improving our website and communications.
When we share information
We do not sell personal information. We may share information:
- With trusted service providers (for example: website hosting, email, and contact form providers) who assist in delivering our services and who are subject to appropriate safeguards.
- With your explicit consent, or as reasonably required to work with your other vendors or partners.
- Where required or permitted by law, such as in response to a valid legal request.
Data security and retention
We take reasonable technical and organizational measures to help protect information under our control against loss, misuse, or unauthorized access. Retention periods vary based on the type of information and the services provided; we keep information only as long as it is needed for service delivery, legal, or legitimate business purposes.
Access, questions, and requests
If you have questions about this policy, would like to request access to your personal information, or want to raise a privacy-related concern, please use our contact form:
Updates to this policy
We may update this privacy policy from time to time. When we make changes, we will revise the “last updated” date below. Your continued use of our services after an update means you accept the revised policy.
Last updated: January 2026
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